PROTUR NAISA PALMA HOTEL, Palma de Mallorca – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
The hotel offers double rooms, suites, and connecting rooms. All units include a flat-screen TV with satellite channels, free WiFi, a safety deposit box, and a private bathroom with underfloor heating. Select rooms feature 32 m² terraces with whirlpool baths, sun loungers, and garden furniture. The deluxe suite includes a king-size bedroom, living room, dressing room, and mirror TV.
Dining Options
The restaurant serves a Mediterranean buffet breakfast daily from 07:30 to 11:00. A lunch menu is available Monday to Friday for €17, including starter, main course, and dessert. The Café Bar operates from 7:00 to 22:30 for coffee and light breaks. The Sky Bar on the rooftop features an outdoor pool and chill-out terrace.
Leisure & Wellness
The Biomar Spa includes a heated saltwater pool, Hammam, sauna, jacuzzi, water cascade, cyclonic shower, and ice fountain. Treatments include sensory, moisturizing, and chocolate massages. The rooftop features an outdoor pool and terrace. A fitness center is available for guests.
Location & Transportation
The hotel is located 5 minutes from Palma Port and the seaside promenade. It is a short walk from the Santa Catalina district, Jaime III shopping area, and Palma Intermodal Station. Palma de Mallorca Airport is 15 km away. The area includes restaurants and leisure facilities.
Hotel Services
Services include free WiFi throughout the property, private parking, a 24-hour reception, and concierge assistance. The hotel offers event spaces for meetings and presentations. Room amenities include coffee machines, bathrobes, slippers, and USB charging ports. Gluten-free options are available in the buffet.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Hairdresser
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Golf course
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
- Public Bath
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers a cozy stay with beautifully designed rooms, a great shower, and a balcony. The service is attentive, and the location is conveniently close to excellent dining options. However, some restaurants may be closed on Mondays. The facilities provide a pleasant experience for a reasonable price.
I had a wonderful stay at this hotel! The rooms are beautifully designed with lovely balconies and all the amenities you need, including a comfy double bed. The service was top-notch, with the reception desk even offering us champagne. The location is perfect, nestled in a quiet area of Palma yet close to the city center and historic sites. The dining options, especially the avocado toast and gluten-free choices, were delightful. The facilities were impressive, making my stay truly enjoyable.
I absolutely loved my stay at this hotel! The location couldn't have been better, right in the heart of the city center and just a stone's throw away from the old town. The rooms were cozy and inviting, but the limited dining options were a slight downside. The service was top-notch, and the facilities were well-maintained, making it a great value for money choice.
The hotel offers lovely updated rooms with great facilities but lacks outside space. The service is top-notch with a promise of champagne if desired. The location is central, near the city center and bus station. The dining options are diverse with both hot and cold choices. The facilities are modern and well-maintained.
The hotel is ideally located in the city center, making it convenient for exploring all the main tourist areas. The rooms are modern, clean, and comfortable, with a lovely updated design. The service is top-notch with the option for special treats like champagne at the reception desk. However, it's worth noting that some restaurants in the area are closed on Mondays. Overall, a great value for money stay.
The hotel is situated in a prime location, right in the heart of the city center and near the bus station. The rooms offer a great shower, all necessary amenities, and tea/coffee facilities; however, there is no outside space. The service was exceptional, with a welcoming touch of being offered champagne at the reception desk. The location is ideal, being within walking distance to the closest restaurants in Santa Catalina. The dining provided diverse options, including vegan choices. Additionally, the facilities were well-kept and modern.
The hotel is ideally situated in the city center near the bus station, giving easy access to 'must-see' sights. The rooms feature a lovely updated design with a double bed and great facilities, offering all necessary amenities. The service is accommodating and even includes the option for champagne at the reception desk. Dining provides diverse options including gluten-free choices and homemade pies and jams. However, the Wi-Fi comes at an additional cost, slightly affecting the overall value for money.
This hotel is a gem in the city center, boasting great facilities, but lacking outdoor spaces. The rooms offer all amenities you need but tea/coffee facilities are missing. The service is top-notch, with a touch of luxury like offering champagne on request. The location is fantastic, close to excellent restaurants and major city attractions. The dining experience includes gluten-free options but lacks variety in hot dishes. Overall, a comfortable stay with great service and an ideal location.
The hotel is located in a quiet area of Palma with no outside space, offering comfortable rooms with great showers. However, the dining options had limited gluten-free items. The facilities were basic but functional.
The hotel is situated in a quiet area of Palma, offering a central location with easy access to must-see sights and nearby restaurants in Santa Catalina. The rooms boast a lovely updated design and are equipped with all amenities, including tea/coffee facilities and a comfortable double bed. The service was excellent, with a welcoming attitude from the reception desk and the option for various convenient services like car hire, housekeeping, and airport shuttle available. The dining experience provided gluten-free and vegetarian options but lacked certain choices like fruits or croissants. The facilities were modern and well-maintained, ensuring a comfortable stay.
The hotel is centrally located in Palma, near the bus station, making it convenient for exploring the city. The rooms offer a great shower and all necessary amenities, but lack outside space like balconies. The service is excellent, with the reception desk going above and beyond, even offering champagne. The dining options are authentic with limited choices for vegetarians. Overall, a good value for money with some room for improvement in dining variety.
I had a wonderful stay at the hotel, with lovely modern rooms and great service. The location is perfect, right in the city center, but the dining options were a bit lacking. The facilities were well-maintained and enjoyable.
The hotel offers great facilities in the rooms, with a fantastic shower and convenient tea/coffee facilities. However, there is no outside space available. The service is excellent with the possibility of having champagne if desired at the reception desk. The location is top-notch, situated in the city center near the bus station. Dining provides hot and cold options with a vegan choice, but fruit and croissants are missing. Facilities are well-kept.
I had a wonderful stay at this hotel! The rooms had a lovely updated design with a double bed and great facilities. The balcony added a nice touch to the room. The service was exceptional, offering champagne if desired at the reception desk. The location was convenient, within walking distance of main sights and close to excellent restaurants. The dining experience was top-notch with a variety of options catering to different dietary needs. The facilities were fantastic, providing everything I needed for a comfortable stay.
The hotel was in a prime location in the city center, perfect for exploring Palma. The rooms had a lovely updated design and great facilities, making my stay comfortable. However, the dining options were limited, and the Wi-Fi had an additional charge.
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