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Palma de Mallorca
Protur Naisa Palma Hotel
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Protur Naisa Palma Hotel Amenities photoProtur Naisa Palma Hotel Gym photoProtur Naisa Palma Hotel Room photo
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Check rooms and rates
From133US$ /night
Check-in
01Jun2026Select date
Check-out
02Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carrer De Simo Ballester, Palma de Mallorca, Spain, 07011
-
Close to the emblematic Santa Catalina district
Perfect
9.1
9.5
/10
4.2
4.4
/5

Loved by Protur Naisa Palma Hotel guests

  • Excellent location
  • Comfortable beds
  • Attentive staff
  • Rooftop pool
  • Delicious breakfast
  • Spa facilities
"The pool area on the roof was larger and better than the advertised photographs with lots of comfortable seating as well as daybeds and a great bar."
Elaine from United Kingdom
read full review
"The rooftop bar and pool are a lovely place to chill after a day of exploring the city."
Lauren-Claire S
read full review
"Roof top pool was wonderful in the sunshine."
sarah
read full review

Amenities

Protur Naisa Palma Hotel offers a rooftop pool complemented by a chill-out terrace for exclusive events and gatherings. The in-house spa, Beauty & Relax, provides an extensive menu of massages and treatments designed to promote relaxation. The hotel is equipped with versatile meeting spaces tailored to accommodate both corporate events and social gatherings.

Rooms

The hotel features two types of deluxe rooms: those with a spacious 32 m2 terrace equipped with a whirlpool and sun loungers, and a deluxe suite with a king-size bedroom, living room, and a 32 m2 terrace. The connecting double rooms allow flexibility for groups, accommodating 2 to 4 guests. Each room showcases high-quality linens and thoughtful amenities to enhance guest comfort.

Location

Located in the vibrant center of Palma de Mallorca, the hotel provides easy access to local attractions and the Mediterranean Sea. The Balearic capital offers a mix of rich history and modern shopping experiences within walking distance. Protur Naisa Palma Hotel acts as an ideal base for discovering the charm of Palma.

Wellness

The wellness area of the hotel includes a thermal section featuring a saltwater pool, Hammam, sauna, and ice fountain. The spa is linked with Biomar Spa, offering a reputable selection of cosmetic products and therapeutic treatments. Guests can enjoy sensory and moisturizing massages as part of the wellness experience.

Dining

Protur Naisa Palma Hotel includes an on-site restaurant that serves a Mediterranean buffet breakfast with gluten-free options available. The cafeteria operates daily, offering a lunchtime menu featuring a starter, main course, and dessert for an affordable price. Guests can savor a variety of gourmet dishes throughout their stay.

Highlights

Location: center of Palma de Mallorca

Rooms: deluxe suite with 32 m2 terrace

Wellness: saltwater heated pool & Hammam

Amenities: rooftop pool & chill-out terrace

Must-do experiences

  • Visit the stunning Es Baluard Museum for contemporary art.
  • Taste local sobrasada at Mercat de l'Olivar market.
  • Catch the sunset at the historic Bellver Castle for breathtaking views.
  • Stroll through the charming streets of Santa Catarina neighborhood.
  • Enjoy freshly made ensaimadas at a local bakery, like Forn de Sant Joan.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double or Twin Room
Double or Twin Room
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
room details
Double Room
Double Room
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
room details
Single Room
Single Room
2 persons
240 sq. feet 
1 Single bed
Shower
Heating
room details

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling
  • Golf course

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Public Bath
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Delight in the diverse culinary offerings at Protur Naisa Palma Hotel, where rich flavors and fresh ingredients harmonize beautifully. Whether starting your day with a wholesome breakfast or enjoying a leisurely lunch, the dining options promise a genuine taste of local and international delights.
Protur Naisa Palma Hotel Restaurant photo
Protur Naisa Palma Hotel Restaurant photo
Protur Naisa Palma Hotel Restaurant photo

Cafetería Naisa

Vegetarian, Vegan, Gluten-free, Dairy-free
Ambiance
Bright and welcoming setting perfect for guests looking to unwind before exploring Palma's vibrant streets.
Key Offerings
A thoughtfully curated menu catering to various dietary preferences, featuring nourishing breakfast options and refreshing lunches that embrace local produce.
Reservation
Not needed
Open for breakfast and lunch; hours may vary.

Protur Naisa Palma Hotel Location

Carrer De Simo Ballester, Palma de Mallorca, Spain, 07011
Map view
Carrer De Simo Ballester, Palma de Mallorca, Spain, 07011
City landmarks
Church
Catedral de Mallorca
4000 ft
Landmark
Sa Llotja
2900 ft
Palace
Royal Palace of La Almudaina
3500 ft
Castle
Castell de Bellver
1.4 mi
Square
Plaza Mayor
3700 ft
Museum
Es Baluard Museu d'Art Modern i Contemporani de Palma
2000 ft
Public Building
Consolat de Mar de Palma
2200 ft
Landmark
Plaza Espana
4300 ft
Landmark
La Rambla
2800 ft
Stadium
Son Moix Stadium
1.3 mi
Church
Santa Eulalia
3200 ft
Square
Placa Major
3800 ft
Landmark
Pueblo Espanol Mallorca
4900 ft
Church
Convent of Santa Clara
3900 ft
Museum
Museu Fundacion Juan March Palma
3800 ft
Museum
Fundacion Bartolome March Servera
2600 ft
Church
Church of Sant Nicolau
2300 ft
Landmark
Plaza del Olivar
3800 ft
Landmark
Plaza de Toros
1.2 mi
Square
Placa de la Reina
3200 ft
Landmark
Passeig des Born
3600 ft
Landmark
Parc de la Mar
1.0 mi
Nearby
Avenida Jaime III
1700 ft
Gallery
Can Solleric
1900 ft
Park
Sa Feixina Park
1800 ft
Church
Sant Jaume
1800 ft
Market
Santa Catalina
1900 ft
Porta de Santa Catalina
Device to Root out Evil
1300 ft
Porta de Santa Catalina
Palomas
1400 ft
Church
Kirche Santa Magdalena
1800 ft
Restaurants
Sakana Sushi Palma
100 ft
Calle Simo Ballester 7 Antes Ruiz de Alda
Casual Restobar
200 ft
Calle Simo Ballester 5
Restaurante Made in China
700 ft
Calle Ramon y Cajal 15
Rodeo Grill
600 ft
Calle de Ramon y Cajal 14
Thai Style
300 ft
Calle Menorca 18
Block House
1200 ft
Paseo Mallorca 16
El Tapas de Flanigan
1100 ft
Passeig Mallorca 20
Jaime 3 Food & Drinks
1200 ft
Paseo Mallorca 14b Paseo Mallorca
Umi Coffee & More
700 ft
Avinguda d'Argentina 14
Los Rafaeles
500 ft
Paseo Mallorca 28
D'Gustar by Adrian Quetglas
1000 ft
Paseo Mallorca 22
Lola is cooking
500 ft
Calle Ramon y Cajal 9
Explore Palma de Mallorca
Explore Palma de Mallorca
Top Attractions
Activities
Dining
Entertainment
Catedral de Mallorca
Catedral de Mallorca
15 minutes' walk
Iconic gothic cathedral, known for its stunning architecture and beautiful interior. Offers guided tours for deeper insights.
Sa Llotja
Sa Llotja
11 minutes' walk
Historic building showcasing Gothic architecture. Recognized for its striking design and art exhibitions held regularly.
Royal Palace of La Almudaina
Royal Palace of La Almudaina
13 minutes' walk
Impressive royal palace with rich history and beautiful gardens. Enter for a glimpse of Mallorca's royal heritage.
Castell de Bellver
Castell de Bellver
25 minutes' walk
14th-century circular castle with panoramic views of Palma. Ideal for history enthusiasts and offers guided tours.
Cycling in Palma
5 minutes' walk
Biking along scenic routes is a popular activity. Rental services nearby provide bikes for both leisure and adventurous rides.
Sa Feixina Park
Sa Feixina Park
7 minutes' walk
A tranquil park perfect for relaxation and picnics. Ideal for families and offers shaded areas and walking paths.
Water Sports at Ca'n Pere Antoni Beach
30 minutes' walk
Thrilling water sports available, including jet skiing and paddleboarding. Rentals allow for water fun appropriate for all skill levels.
Sakana Sushi Palma
Sakana Sushi Palma
1 minute' walk
Modern sushi restaurant offering fresh sushi and Asian dishes in a stylish setting. Ideal for both casual and special occasions.
Casual Restobar
Casual Restobar
1 minute' walk
Relaxed atmosphere featuring a diverse menu of local and international dishes. Perfect for families and has vegetarian options.
Rodeo Grill
Rodeo Grill
2 minutes' walk
Steakhouse known for its quality meats. Offers a cozy ambiance and a selection of grilled specialties. Reservations recommended.
Es Baluard Museu d'Art Modern i Contemporani
8 minutes' walk
Art museum featuring modern and contemporary works. Hosts regular events and exhibitions, suitable for art enthusiasts.
Santa Catalina Market
10 minutes' walk
Vibrant market known for fresh produce and local delicacies. Offers a lively atmosphere for families and visitors exploring local culture.
Getting around
City Centre
Palma de Mallorca11 min  ·  3000 ft
Airports
Palma de Mallorca (PMI)17 min  ·  6.9 mi
Train
Palma Intermodal Station15 min  ·  4000 ft
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Check Rates
Property information and rules
Check-in
from 14:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site at EUR 18 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 14 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Catalan
Number of floors:
6
Number of rooms:
27

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the modern and spacious rooms, often highlighting features like push-button blinds and excellent bathrooms. The hotel's location is also a plus, offering easy access to Palma's attractions and transportation. The downstairs lounge, with its various areas for relaxing and socializing, seems to be a popular spot; however, some guests have found the rooms small. A great and varied breakfast is frequently mentioned, including both sweet and savory options, and the hotel is conveniently located near the A1 bus to and from the airport.
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Review score
Based on 1712 verified reviews
9.1/10
Perfect
96%
Recommend
Cleanliness
9.4/10
Comfort
9.4/10
Free Wi-Fi
8.7/10
Value for money
8.8/10
Pros
Rooftop pool
Helpful staff
Clean rooms
Cons
Closed spa
Firm mattress
Guest reviews
based on 1712 reviews
9.1/10
based on 4384 reviews
9.1/10
Hannah from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed:February 15, 2026
9/10
functional designbreakfast buffet
I found a very functional design. The breakfast buffet offered great variety and quality, it had a very extensive selection. I especially liked the spa and pool area. It was relaxing after a long day.
The floor-to-ceiling windows meant I usually kept the blinds closed. It did make the room quite dark. Curtains would have been better.
0 Helpful
liam from united kingdom
Couple
double room
3 nights in November 2025
|
Reviewed:February 10, 2026
9.3/10

super central location rocks!

touch panelfull-length mirrorspacious wardrobesafe deposit
i loved how super clean and modern everything was. the touch panels controlling lights and blinds in the bedroom were a plus. so many sockets around the room really helped, and the full-length mirror was awesome. the shower's visibility from the bedroom was pretty cool too, but privacy is still an option. the wardrobe had a safe and plenty of space for hanging clothes and storing suitcases.
the room had floor-to-ceiling windows, so i had to keep the blinds closed all the time.. this did make the room a bit dark.
Rooms
9/10
the double room featured a modern lighting system and comfortable beds. climate control ensures a consistently pleasant atmosphere.. bedside tables include integrated outlets for convenient charging.
Location
10/10
the hotel is just a short walk to many local attractions. the central location makes accessing public transport convenient. the airport shuttle bus stops just a few minutes from the hotel, super handy.
Facilities
9/10
the rooftop pool area features many sun loungers. the hotel also offers beach towels, bath robes, and slippers . there is a gym with several cardio machines and weights.
0 Helpful
|
Show more
Avery from United States
Single
Double Room
4 nights in November 2025
|
Reviewed:January 10, 2026
9.3/10

super stay!

modern hotelclean hotelexcellent baramazing breakfast
I found the hotel modern and clean. the pool area was fabulous, and pool towels were provided. What a treat! the bar service was excellent, with lots of food and drink options. breakfast was amazing, offering everything imaginable!!!
the room was very average, i expected something more special.
Location
9/10
the location was excellent! it was very close to the jamie iii shopping area and about a 15-minute walk to the cathedral. this made exploring the city very convenient.
Facilities
9/10
The hotel offers a rooftop pool. I noticed it was heated while exploring the hotel. breakfast had a very good quality buffet. It included warm options. the gym is available to guests and offers various machines.
Rooms
9/10
the rooms are spacious. the bathroom provides sufficient privacy, and the housekeepers do a nice job tidying up the room daily. i found the double room very comfortable.
Service
10/10
the staff were exceedingly polite and helpful, this includes housekeeping. the manager was very attentive and understanding when an issue arose. he ensured the matter was addressed straight away, very reassuring.
0 Helpful
|
Show more
Thomas from Germany
Couple
Double Room
5 nights in November 2025
|
Reviewed:December 31, 2025
9/10
delicious buffet breakfastwell-trained staffquiet room
The hotel is close to many restaurants. A supermarket is also nearby. The city center is within walking distance. The train station is there. Breakfast included many choices and was delicious.
The gym was very small. This was a slight letdown.
0 Helpful
Aaron from United Kingdom
Business traveller
double room
3 nights in November 2025
|
Reviewed:December 30, 2025
6/10

adequate stay with issues

decent selectionmalfunctioning air conditioningdisruptive noise
the breakfast offered a decent selection of items
the room's air conditioning malfunctioned i reported this to the front desk but the issue persisted throughout my visit sleeping became difficult the temperature remained uncomfortably high.
0 Helpful
layla from united kingdom
double room
3 nights in October 2025
|
Reviewed:November 20, 2025
9.0/10

fantastic stay

great locationspacious layoutefficient service
the location was great for exploring. the room was well-designed with spacious layout. the service was very helpful and efficient, especially when i needed directions to nearby attractions. the staff ensured i had everything i needed for a comfortable stay.
the tv lacked english news channels.
Rooms
9/10
the room included two types of pillows for comfort. the bed was large. a variety of choices allowed adjustment for a good night's rest. these features added to a comfortable sleep experience.
Dining
9/10
the breakfast buffet had various choices. this buffet was ideal for starting the day with energy and convenience. the variety satisfied different tastes. it eliminated the need to leave the hotel for breakfast.
Facilities
9/10
the gym featured dumbbells for various workout types. the indoor pool was relaxing. the facilities provided convenient exercise options. the pool offered a tranquil environment for unwinding after a day of sightseeing.
0 Helpful
|
Show more
Questions of the users
About Protur Naisa Palma Hotel
Are sunbeds available for use at the outdoor pool, and is there an extra charge for any of them?
12 March 2024
Sunbeds are provided at the outdoor pool free of charge. However, there are Balinese beds available for a fee of 50 EUR, which includes a bottle of cava.
Can a 17-year-old stay at the hotel without an adult supervision?
5 April 2024
Yes, a 17-year-old can stay at the hotel without an adult as long as they provide a signed authorization from a legal guardian along with a copy of the guardian's passport.
Is there an option for late check-out available if my flight is later in the evening?
18 April 2024
Late check-out options are available depending on the day's availability. Guests can also leave their luggage at the hotel and enjoy the facilities until departure.
If I book a stay in March, will I have free access to the spa and swimming pool?
16 March 2024
Access to the spa, indoor pool, rooftop pool (heated), and sauna is included in the price of your stay.
Is the outdoor pool heated, particularly if I arrive in April?
22 April 2024
Yes, the outdoor swimming pool is heated, making it comfortable for use even in April.
Are the bathrooms in the rooms private?
15 March 2024
Each room is equipped with a private bathroom, ensuring guests enjoy their privacy.
Does the hotel offer breakfast options for guests with gluten allergies?
30 March 2024
Yes, there are gluten-free options available at breakfast, and the hotel provides clear labeling for all dishes to assist those with dietary restrictions.
Is the pool and spa area available for use during my stay?
28 March 2024
Yes, the pool and spa area are open and available for guests to use.
Are there accessible rooms with appropriate facilities for individuals with limited mobility?
11 April 2024
The hotel has two accessible rooms with wheelchair-friendly showers equipped with seats and bathrooms that include grab rails.
Is there parking available for guests, and what are the daily charges?
21 March 2024
Parking is available at the hotel for a fee of 16 EUR per night.
What are the nearby bus options for traveling from the airport to the hotel?
23 March 2024
Guests can take bus number A1 from the airport, with the nearest bus stop to the hotel being Paseo Mallorca / Policia Nacional.
What type of dining options does the hotel restaurant provide?
19 April 2024
The restaurant offers breakfast and lunch options, but dinner service is not available.

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Check-in
01Jun2026Select date
Check-out
02Jun2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Amenities
  • Location
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